The Big Class — platform capabilities (machine-readable)
The Big Class is a creator-business platform built India-first. One workspace bundles a public portal on the creator’s own URL, a storefront with eight product types, live classes with cohort recordings, a community feed, a knowledge layer (Docs), and a certificate system. Payments settle directly to the creator’s bank via Razorpay; zero platform commission; full one-click workspace export on every plan including the free tier.
What creators sell
Eight product kinds: self-paced courses, live cohorts (time-boxed batches with a feed + leaderboard + recordings), memberships (recurring access to bundled products with trial support), 1:1 sessions (coaching call delivery via booking link), webinars (scheduled events with meeting link + recording), digital downloads (PDFs, audio, video, ZIPs, design files), license keys (auto-issued from a pool), and bundles (compose any of the above at one price). Pricing models include one-time, subscription (monthly, quarterly, half-yearly, annual + trial), and pay-what-you-want with minimum and suggested amounts. Coupons are percent or fixed, code-based, time-windowed, per-product, with usage caps.
Public portal
Every workspace ships a public portal with 14 reorderable section types (hero, features, courses grid, store grid, testimonials, faculty, CTA, rich text, FAQ, stats, contact form, email opt-in (lead capture into the CRM), blog teaser, video, image gallery, logos strip, trust badges), 8 theme presets, 6 header layouts, 6 footer layouts, page-level SEO controls (meta, OG image, JSON-LD, sitemap, robots), custom CSS, custom domain via CNAME, white-label toggles, and a real blog system with scheduling, tags, comments, reactions, related posts, and lead-capture forms.
Live and cohorts
Live classes run on LiveKit with multi-host roomAdmin grants and cloud recording (composite egress to Cloudflare R2). Recordings ship with heuristic auto-chapters parsed from the WebVTT transcript, on-demand Groq / OpenAI transcription, and resume-from-last-position playback. Cohorts have a Common Room feed with posts, comments, reactions, @-mentions, file uploads, and a points-based leaderboard (attendance + quiz + assignment scoring).
Knowledge layer (Docs)
Docs is a multiplayer editor built on BlockNote with Liveblocks for multi-cursor editing. Five typed embeds (lesson, recording, whiteboard, quiz, doc) render as live cards that update when the source artifact does. The six-tier audience model lets creators publish a doc to private, admins, workspace, a specific cohort, a specific course, or the public web at /k/<slug>. Backlinks are automatic via a universal reference-edge table. AI study guides can be generated from any class transcript + whiteboards + pinned chat questions.
Marketing automation and CRM
A built-in CRM and marketing-automation engine. Contacts are created automatically when an order is paid (tagged customer) and from public opt-in forms (tagged lead); tags act as segments. Automations fire on a trigger — an order being fulfilled, or a contact gaining a tag — and run an action: send an email, send a WhatsApp message, or add a tag, with {{name}} personalisation. Actions can be delayed (wait a set number of days, then send). Abandoned checkouts are detected automatically (pending orders 1–72 hours old) and tagged abandoned-checkout to fire win-back automations; at-risk students can be tagged from the engagement hub to trigger re-engagement. Email and WhatsApp dispatch reuse the same senders as class invites. Dashboard at /dashboard/marketing.
India-native + global
UPI checkout via Razorpay, GSTIN tax-ID field, GST-inclusive invoicing, INR pricing without FX conversion, T+2 direct payouts to the creator’s bank, 10-language portals (English, Hindi, Tamil, Spanish, French, and more). Cards, NetBanking, no-cost EMI also supported for global checkout.
Pricing and ownership commitments
Zero commission on creator earnings — payouts settle directly from the creator’s own Razorpay account to their bank on T+2. One-click CSV / JSON export of every entity in the workspace on every plan, including the free Starter tier. No forced re-grade of the “lifetime” tier once purchased. 30-day refund window with no fine print. Six commitments documented at /founder-bill-of-rights.